Before You Book Your Appointment

To ensure the best results from your treatment, please read the following carefully before arriving at your appointment.

Before Your Lash Appointment

  1. For best results and optimal retention, please arrive with clean, makeup free lashes.
  2. If you currently have lashes from another salon, please book a removal + full set. We do not infill work from other salons.
  3. If you have previously reacted to lash adhesive, have sensitive eyes, or this is your first time receiving extensions, we strongly recommend booking a patch test and waiting 24–48 hours before proceeding with the full service.

Before Your Nail Appointment

  1. For the best retention and finish, nails must be prepped correctly and booked for the appropriate service.
  2. If you have product from another salon, please add a removal to your booking. We do not infill other salons’ work or remove Acrylic, SNS, or hard gel without this being booked in advance.
  3. If your nails are weak or short and your goal is strength and growth, BIAB is a great option and can be applied over your natural nails or short–medium tip extensions.
  4. If you would like French polish, nail art, or detailed designs, please add this to your booking to allow adequate time and avoid disappointment on the day.

Before Your Brow Appointment

  1. Active skincare (including Retinol, AHAs, BHAs, Vitamin C, and Accutane) should not be used on or around the brow area for 5–7 days prior to your appointment, as this can cause sensitivity, skin lifting, or uneven results.
  2. We are unable to perform waxing while you are on Accutane unless cleared by your doctor after treatment.
  3. Dry, flaky, or compromised skin can affect how tint or stain develops and may result in patchiness. Please gently exfoliate and moisturise in the week leading up to your appointment. If irritation is severe, we recommend rescheduling for best results.
  4. Brow Lamination should be spaced at least 6 weeks apart to maintain brow and skin health. We are unable to re-laminate other salons’ work sooner than 4 weeks.
  5. Please arrive with clean skin and no brow makeup, if possible. A cleanse is included before every brow treatment.

Before Your Spray Tan Appointment

  1. Shower beforehand, focusing on dry areas such as knees, elbows, and ankles.
  2. Avoid deodorant, oils, makeup, and moisturisers prior to your appointment, as they create a barrier and affect colour development.
  3. Remove all jewellery before your appointment and try to leave it off for at least 8 hours after.
  4. Wear dark, loose-fitting clothing and footwear to and from your appointment.
  5. Shave at least 24 hours before, wax 48 hours days prior to your Spray Tan
  6. Exfoliating is done best 12-24 hours prior to allow pores to settle before your appointment.
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